Qualitative

Qualitative research dives deeper than the numbers to uncover the “why” and “how” behind consumer behaviors and opinions.

With more than 1,500 focus groups conducted, we know how to spark the conversations that matter. Our moderators excel at building rapport—whether with shoppers, teens, or B2B decision-makers—uncovering the motivations, emotions, and barriers that shape their behavior. By blending proven methods with innovative AI-immersive tools, we deliver richer insights, faster. Our reports go beyond findings to tell a clear, compelling story.

Our Qualitative Toolbox Includes:

  • Focus groups (in-person & online)
  • Shop-alongs & “pop-up” intercepts
  • Longitudinal bulletin boards & chat groups
  • Online communities
  • Mobile ethnography
  • In-depth Interviews (IDIs)